Shipping & Returns

At Birthing Mothers, we hope you love your purchase. Every piece is thoughtfully designed to provide comfort through every season of motherhood. If your order isn't quite right, we're here to help.


Shipping

Order Processing

Orders are typically processed and shipped within 2 business days of being placed (excluding weekends and holidays). Once your order has shipped, you'll receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during product launches, holidays, or promotional events.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Domestic Shipping

We currently ship throughout the United States.

Estimated delivery times vary depending on your location and the shipping carrier.

International Shipping

We are pleased to offer international shipping to select countries.

Please note:

  • Delivery times vary by destination.
  • Customers are responsible for any customs fees, import duties, taxes, or other charges required by their country.
  • Once a package arrives in the destination country, delivery is managed by the local postal service.

Order Tracking

Once your order has shipped, you'll receive an email with tracking information so you can follow your package's journey.


Returns

If you're not completely satisfied with your purchase, eligible items may be returned within 30 days of delivery for a refund.

To be eligible for a return, your item must:

  • Be unworn
  • Be unwashed
  • Be unused
  • Be free of stains, odors, pet hair, or damage
  • Be returned in its original condition

Returns that do not meet these requirements cannot be accepted.


Non-Returnable Items

The following items are not eligible for return:

  • Apparel that has been worn, washed, altered, or damaged after delivery

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A brief description of the issue
  • Photos of the item and packaging

If we made an error, we'll replace or refund the item at no additional cost to you. Shipping costs associated with incorrect shipments are covered by our fulfillment partner.


Refunds

Once your return has been received and inspected, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Original shipping charges are non-refundable unless the return is the result of a damaged or incorrect item.


Return Shipping

Customers are responsible for the cost of return shipping unless the item received was damaged or incorrect.

For your protection, we recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.


Need Help?

If you have questions about your order, shipping, or returns, we're here to help.

Email: support@wearebirthingmothers.com

We strive to respond to all customer inquiries within 1–2 business days.